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How Can We Help Today?

Owned and operated by Patio Crown, we are happy to answer questions about gazebos, fire pit tables, or any of our patio collections.

We typically respond within 24 hours
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Email
support@patiocrown.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9-5 EST
Live Chat
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Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, followed by an estimated 5 to 8 business days in transit. Once your order ships, you will receive a tracking number by email so you can follow its progress.

How can I track my order?

After your order is processed and shipped, we send a confirmation email with a tracking link. You can also reply to that email or contact our team if you need an update on your delivery status.

What is your return policy?

We offer 30-Day Returns on eligible items. If your patio furniture set, gazebo, or fire pit table does not meet your expectations, please review our Return Policy page for full details on how to start a return.

Can I exchange an item for a different style or size?

We are happy to help with exchanges within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will walk you through the process.

What materials are your gazebos made from?

Our gazebos feature weather-resistant frames and durable canopy fabrics designed to hold up through sun, rain, and wind. Each product page lists specific materials so you can choose the right fit for your backyard.

How do I choose the right fire pit table for my patio?

Consider your available deck or patio space, seating arrangement, and preferred fuel type. Our product descriptions include dimensions and features to help you find a fire pit table that complements your outdoor setup.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

Our team aims to reply to every email and message within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii.

30-Day Returns

Not the right fit for your patio? Return eligible items within 30 days per our Return Policy.